![]() ![]() If you found the app on the App Store, contact the app developer. If the App Store itself is not responding, contact Apple Support for your iPhone or for your iPad. Then check to see if the problem with the app is fixed. Delete the app, then redownload itĭelete the app. When you do this, you might lose data that was stored in the app. If updates aren't available for the app, update the software on your iPhone or iPad. ![]() ![]() To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. Restart your iPhone or restart your iPad. Then open the app to see if it works as expected. Then open the app to see if it works as expected. If an app on your iPhone or iPad doesn't work as expected, try this.įorce the app to close. If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open In this case, we'd recommend troubleshooting the Amazon Music app using these steps: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open However, you're having issues while using Amazon Music with CarPlay. It sounds as though CarPlay is working with Spotify successfully, so the CarPlay feature is working as designed. ![]()
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